Questions, answered

Frequently Asked Questions

Straight answers about prices, payment, what’s included, scheduling and the areas we serve.

How does payment work?

A $75 deposit books your clean, and it comes off your total. You pay the rest after your cleaning is finished, once you have had a chance to look over the work with us. Accepted methods for the balance depend on your area and are listed in your booking confirmation. If the size, condition, or scope is different than described, we will present a revised estimate before starting. No additional work is ever done without your approval.

How is my booking confirmed?

A $75 deposit reserves your appointment, and it comes off your total. Once we confirm your date and time, your cleaning is on our schedule and you will get a confirmation. You pay the rest after the clean is finished.

How much does a cleaning cost?

Quotes depend on your home’s size, the service type, condition, pets, any add-ons, and how long it’s been since the last professional cleaning. Answer a few quick questions and we’ll text your estimate shortly.

What services do you offer?

We offer Home Cleaning (standard, deep, heavy duty, move-in/move-out, and recurring), Carpet Cleaning, Garage Cleaning, Airbnb Turnover, Upholstery & Furniture Cleaning, Tile & Grout Cleaning, Pet Stain & Odor Removal,, with Pet Stain & Odor Removal as an add-on. Don’t see exactly what you need? Choose “Other / Custom Cleaning” on our quote form and tell us about it.

What days are you open?

Cleanings run 7 days a week, with first arrivals around 8:30 AM and last jobs finishing around 7:00 PM. We work holidays too — holiday cleanings carry an additional charge, so just ask when you book. Customer Service: 7 days a week, 9 AM–9 PM.

Will someone follow up after I request a quote?

Yes — someone from our team may follow up by text or call to confirm details and help you book. Reply STOP any time to opt out of texts.

What if I need to cancel or reschedule?

Cancel or reschedule free with 24+ hours notice — just call or text (832) 281-4366. Cancellations with less than 24 hours notice may have a fee, and the same access and no-show rules apply to all of our services. Full details are on our Terms & Policies page.

Can I set up recurring cleanings?

Absolutely — weekly, every 2 weeks, every 3 weeks or every 4 weeks. Your first visit is a Deep Clean (the reset) with 10% off when you set a schedule at booking, and after that every visit is one flat Standard price for your home size, whichever frequency you choose. No contract and no percentage ladder.

Do you charge extra for pets?

Pet-friendly homes are welcome. A small pet fee may apply so we bring the right care and supplies.

What areas do you serve?

We serve 107 Houston-area ZIP codes in 10 territories across Harris, Fort Bend and Brazoria counties — including Houston, Bellaire, West University Place, Southside Place, Sugar Land, Missouri City, Stafford, Pearland, Friendswood, Manvel, Fresno, Rosharon, Pasadena and Deer Park. See the full ZIP code list on our Service Areas page.

Do you offer same-day or next-day cleaning?

Often, yes! Same-day cleaning needs at least 4 hours’ notice, and next-day slots open up depending on the schedule. Send your request and we’ll find you the soonest opening — availability is confirmed on our live calendar before anything is promised.

How much does house cleaning cost in Houston?

With Texas Nova Cleaning, a standard clean starts at $159 for an apartment and $199 for a house, and a deep clean starts at $219. Every price is the finished, all-in total with tax and fees inside. We look up your home and confirm the exact price before you book.

Do you guarantee your work?

Yes. Not happy with something we cleaned? Tell us within 24 hours and we’ll come back and re-clean it free.

Do you offer same-day cleaning?

Same-day cleaning needs at least 4 hours’ notice. Next-day appointments are often open. Call or text (832) 281-4366 to check today’s schedule.

Is tax included in your prices?

Yes. Every price is the finished total with tax and every fee already inside. You see one number and that is what you pay.

Why does your price look higher than some quotes?

Most Houston cleaning prices are quoted before tax. Texas adds 8.25%, so a $179 quote becomes about $194 at the door. Our number is already the finished figure, with nothing added at the end.

Do you charge by the hour?

Whole homes are always one flat price. Hourly visits are only for part of a home, such as one or two rooms, starting at $159.

Is there a deposit to book?

Yes. A $75 deposit, paid by the secure link we text you, books your clean. It comes off your total and it is non-refundable. You pay the rest after the clean. See our Cancellation Policy.

What if my home is bigger than 4,000 square feet?

Homes of 4,000 sq ft or more, or houses with 5 or more bedrooms, get a custom quote. Send us the address and we’ll confirm the price.

Ready for a cleaner home?

Get your price in about a minute. No pressure, and no obligation.

$75 deposit to book (comes off your total) · pay the rest after the clean.

Do you bring your own supplies?

Yes. Our team brings all the cleaning supplies and equipment needed for your home — you don’t have to provide a thing.

Are you insured?

Yes. Texas Nova Cleaning is insured, and every cleaner is background-checked.

How do I book a cleaning?

Get your price in about 60 seconds with the free instant estimator at texasnovacleaning.com, call or text (832) 281-4366, and a $75 deposit (which comes off your total) confirms your booking.