Frequently Asked Questions
The things Houston homeowners ask us most. Don’t see your question? Call or text 832-281-4366 — Customer Service: 7 Days a Week, 8 AM – 9 PM.
How does payment work?
No card is needed to book and there is no deposit. You pay after your cleaning is finished, once you have had a chance to look over the work with us. We accept cash, Zelle, Venmo and Cash App. If the size, condition, or scope is different than described, we will present a revised estimate before starting. No additional work is ever done without your approval.
How is my booking confirmed?
No card and no deposit are needed to reserve your appointment. Once we confirm your date and time, your cleaning is on our schedule and you will get a confirmation. You pay after the clean is finished.
How much does a cleaning cost?
Quotes depend on your home’s size, the service type, condition, pets, any add-ons, and how long it’s been since the last professional cleaning. Answer a few quick questions and we’ll text your estimate shortly.
What services do you offer?
We offer Home Cleaning (standard, deep, heavy duty, move-in/move-out, and recurring), Carpet Cleaning, Garage Cleaning, Airbnb Turnover, Upholstery & Furniture Cleaning, Tile & Grout Cleaning, Pet Stain & Odor Removal,, with Pet Stain & Odor Removal as an add-on. Don’t see exactly what you need? Choose “Other / Custom Cleaning” on our quote form and tell us about it.
What days are you open?
Cleanings run 7 days a week, with first arrivals around 8:30 AM and last jobs finishing around 7:00 PM. We work holidays too — holiday cleanings carry an additional charge, so just ask when you book. Customer Service: 7 days a week, 8 AM – 9 PM.
Will someone follow up after I request a quote?
Yes — someone from our team may follow up by text or call to confirm details and help you book. Reply STOP any time to opt out of texts.
What if I need to cancel or reschedule?
Cancel or reschedule free with 24+ hours notice — just call or text (832) 281-4366. Cancellations with less than 24 hours notice may have a fee, and the same access and no-show rules apply to all of our services. Full details are on our Terms & Policies page.
Can I set up recurring cleanings?
Absolutely — weekly, every 2 weeks, every 3 weeks or every 4 weeks. Your first visit is a Deep Clean (the reset) with 10% off when you set a schedule at booking, and after that every visit is one flat Standard price for your home size, whichever frequency you choose. No contract and no percentage ladder.
Do you charge extra for pets?
Pet-friendly homes are welcome. A small pet fee may apply so we bring the right care and supplies.
What areas do you serve?
We serve 45 Houston-area ZIP codes across Harris, Fort Bend, Brazoria and Galveston counties — including Houston, Bellaire, West University Place, Southside Place, Sugar Land, Missouri City, Stafford, Pearland, Friendswood, Manvel, Fresno and Rosharon. See the full ZIP code list on our Service Areas page.
Do you offer same-day or next-day cleaning?
Often, yes! Same-day and next-day slots open up depending on the schedule. Send your request and we’ll find you the soonest opening — availability is confirmed on our live calendar before anything is promised.
Ready for a Cleaner Home?
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